About Us
Our Vision:
Hansum’s vision and belief is that our customers shall be served only by products that are utilizing innovative technologies, that are cost effective and that are driven by quality.
Our Mission:
Hansum is on a mission to be a leader in the Telecom industry by thoroughly understanding the communication needs of India's consumers,setting up global standards in the delivery of products and services and by improving our business operation
Core Values:
Values take centre- stage at Hansum and they determine the way we operate and what we believe in. they also bring us together as a family, with a common culture, creating a healthy environment thus inspiring trust and loyalty in our people.
With a relentless commitment to excellence and innovation, our ideology branches from our rooted belief in 'Quality'. At Hansum we strive to provide top quality products and services at unbelievable low prices, with 'Best is not enough' as our brand mantra. We take utmost care to ensure that our customers, employs, communities and investors remain satisfied by bringing about perfection in production, optimization and delivery of products. Hansum is also proud of the fact that we are fast gaining popularity for providing the best after-sales service in the industry.
Our Team:
At Hansum our enviable success is the result of motivated and highly skilled workforce who actively contributes to the development, design, marketing sales, distribution and servicing of a full portfolio of products, accessories and application.
Each of our proficient team members are accountable for achieving business result, exemplifying our values and turning strategies into action with focused, clear goals. With different department like R&D, Marketing, Customer Care, Logistics, after sales service and HR under our wings, Hansum strongly believes that to lead and excel we need to hire the best people and give them the best opportunities to grow both personally and occupationally.
Our valuable team of experienced professional shares a structured way of functioning with a common commitment to creative and success. And this winning team approach has become the foundation of all our business activities.
R&D:
Dedicated in house R&D initiatives enable Hansum to adopt and develop superior manufacturing practices, path-breaking technologies and efficient processes to offer an exceptional range of competitively priced products and outstanding services that completely meets the ever-changing requirements of our demanding customers.
Marketing:
The dynamic personnel of our marketing department excel in creating effective business communication strategies and sales techniques for the company's growth and development. They are dedicated in building strong customer relationships by identifying new target markets and anticipating the present and future needs and wants of customers before the competitors.
Customer Care:
The design of our handsets, the breadth of our coverage, the reliability of our network, and quality of our offering are meant to do one thing-delight our customers. And Hansum enjoys a growing reputation in the industry for excellence in customer care powered by a relentless devotion to personalized service and innovative thinking. Using different feedback channels, we continuously strive to get a clear picture of customer and respond with targeted improvement action that promotes customer delight.
Logistics:
At Hansum we have in place a highly proficient logistics department to make sure that we meet our delivery deadline and improving efficiency in production, distribution and marketing operations.
After-Sales Services: With customer satisfaction as our number priority Hansum has more than 100 service center across south India and we plan to add another 300 service center across India in the immediate future. All our top-notch service center is equipped with state-of-the-art customer relationship management facilities and improved service equipments and machinery.
HR:
The forward thinking human resource department at Hansum as devoted to providing cost-effective HR solution, effective procedure. And people-friendly guidelines and support within our company. Additionally, the HR department serves to make sure that the mission, vision, and core values that keep our company guided towards success and optimized
INTERNATIONAL QUALITY STANDARDS:
At Hansum, quality is the crux of our operation and we believe is in the eyes of the end user. All our Mobile phones pass through an array of stringent quality tests, before they roll out of our factories
All Hansum Phones pass through several tests from their preassembly stage:
1. Preassembled housing (Gain response, frequency Response, Noise, DTMF coding, Distortion, etc )
2. Populated PCB (Electrical components)
3. Auxiliary features (Alert Vibration Testing, Analysis DTMF keypad, etc)
4. Final test of the completed phone (Sound Pressure Level(SPL), Buzz & Rub of transducers, rating Loudness, Frequency Response, Microphone sensitivity etc) where we verify the effectiveness of Handset devices including interoperability with other applications running on the mobile phones and Smart phones
Superior after -Sales Service:
Hansum Mobiles has more than 100 Authorized service Centers (ASC) across South India _ ( Tamilnadu, Karnataka, Andra Prades and Kerala). We are also planning to add another 300 service centers across India in the third quarter of this current of this current financial year as part of our ambitious Future vision. There is also a company- owned level 3 & 4 service setup with R & D facilities working Round the clock to meet and exceed customer expectations. Imported service equipments that match International standards are made utilized at the service centers. Testing facilities are also top-notch
A highly customer-centric organization, Hansum excels in offering an un matched level of personalized service to our burgeoning index of satisfied customers. All our service centers are equipped with state -of-the-art customer relationship management facilities including online call logging to solve issues with speed, precision and skill, and well networked logistic support for safe and reliable delivery, one time, every time
For service queries e-mail: support@hansum.in
Dynamic Marketing Strategies:
At Hansum we take special efforts to make our quality products. Our activities fall under two categories-Urban activities and rural activities. We share a healthy relationship with the public by making maximum use of the media. We make extensive use of the print, television with the public by making maximum use of the media. We make extensive use of the print, television and the online media to promote our products. We pursue different methods when it comes to endorsement and follow various styles when it comes to communication i.e. we make use of popular media and also structured ads. Media planning is one of the most important activities at Hansum and we have a special team working on it. Hansum provides maximum support to its channel partners.
Spectacular Product Portfolio:
We are innovate in how we think and work and this has helped us in developing a captivating portfolio of new-generation handsets for today’s quality conscious customers who want nothing but the best in features, style, performance and value
Competitive Pricing:
The products of Hansum are affordable and unmatchable. At the same time we do not compromise on our quality in any way. Hence, at Hansum there is a perfect blend of quality and price Competitiveness.
Hansum’s vision and belief is that our customers shall be served only by products that are utilizing innovative technologies, that are cost effective and that are driven by quality.
Our Mission:
Hansum is on a mission to be a leader in the Telecom industry by thoroughly understanding the communication needs of India's consumers,setting up global standards in the delivery of products and services and by improving our business operation
Core Values:
Values take centre- stage at Hansum and they determine the way we operate and what we believe in. they also bring us together as a family, with a common culture, creating a healthy environment thus inspiring trust and loyalty in our people.
With a relentless commitment to excellence and innovation, our ideology branches from our rooted belief in 'Quality'. At Hansum we strive to provide top quality products and services at unbelievable low prices, with 'Best is not enough' as our brand mantra. We take utmost care to ensure that our customers, employs, communities and investors remain satisfied by bringing about perfection in production, optimization and delivery of products. Hansum is also proud of the fact that we are fast gaining popularity for providing the best after-sales service in the industry.
Our Team:
At Hansum our enviable success is the result of motivated and highly skilled workforce who actively contributes to the development, design, marketing sales, distribution and servicing of a full portfolio of products, accessories and application.
Each of our proficient team members are accountable for achieving business result, exemplifying our values and turning strategies into action with focused, clear goals. With different department like R&D, Marketing, Customer Care, Logistics, after sales service and HR under our wings, Hansum strongly believes that to lead and excel we need to hire the best people and give them the best opportunities to grow both personally and occupationally.
Our valuable team of experienced professional shares a structured way of functioning with a common commitment to creative and success. And this winning team approach has become the foundation of all our business activities.
R&D:
Dedicated in house R&D initiatives enable Hansum to adopt and develop superior manufacturing practices, path-breaking technologies and efficient processes to offer an exceptional range of competitively priced products and outstanding services that completely meets the ever-changing requirements of our demanding customers.
Marketing:
The dynamic personnel of our marketing department excel in creating effective business communication strategies and sales techniques for the company's growth and development. They are dedicated in building strong customer relationships by identifying new target markets and anticipating the present and future needs and wants of customers before the competitors.
Customer Care:
The design of our handsets, the breadth of our coverage, the reliability of our network, and quality of our offering are meant to do one thing-delight our customers. And Hansum enjoys a growing reputation in the industry for excellence in customer care powered by a relentless devotion to personalized service and innovative thinking. Using different feedback channels, we continuously strive to get a clear picture of customer and respond with targeted improvement action that promotes customer delight.
Logistics:
At Hansum we have in place a highly proficient logistics department to make sure that we meet our delivery deadline and improving efficiency in production, distribution and marketing operations.
After-Sales Services: With customer satisfaction as our number priority Hansum has more than 100 service center across south India and we plan to add another 300 service center across India in the immediate future. All our top-notch service center is equipped with state-of-the-art customer relationship management facilities and improved service equipments and machinery.
HR:
The forward thinking human resource department at Hansum as devoted to providing cost-effective HR solution, effective procedure. And people-friendly guidelines and support within our company. Additionally, the HR department serves to make sure that the mission, vision, and core values that keep our company guided towards success and optimized
INTERNATIONAL QUALITY STANDARDS:
At Hansum, quality is the crux of our operation and we believe is in the eyes of the end user. All our Mobile phones pass through an array of stringent quality tests, before they roll out of our factories
All Hansum Phones pass through several tests from their preassembly stage:
1. Preassembled housing (Gain response, frequency Response, Noise, DTMF coding, Distortion, etc )
2. Populated PCB (Electrical components)
3. Auxiliary features (Alert Vibration Testing, Analysis DTMF keypad, etc)
4. Final test of the completed phone (Sound Pressure Level(SPL), Buzz & Rub of transducers, rating Loudness, Frequency Response, Microphone sensitivity etc) where we verify the effectiveness of Handset devices including interoperability with other applications running on the mobile phones and Smart phones
Superior after -Sales Service:
Hansum Mobiles has more than 100 Authorized service Centers (ASC) across South India _ ( Tamilnadu, Karnataka, Andra Prades and Kerala). We are also planning to add another 300 service centers across India in the third quarter of this current of this current financial year as part of our ambitious Future vision. There is also a company- owned level 3 & 4 service setup with R & D facilities working Round the clock to meet and exceed customer expectations. Imported service equipments that match International standards are made utilized at the service centers. Testing facilities are also top-notch
A highly customer-centric organization, Hansum excels in offering an un matched level of personalized service to our burgeoning index of satisfied customers. All our service centers are equipped with state -of-the-art customer relationship management facilities including online call logging to solve issues with speed, precision and skill, and well networked logistic support for safe and reliable delivery, one time, every time
For service queries e-mail: support@hansum.in
Dynamic Marketing Strategies:
At Hansum we take special efforts to make our quality products. Our activities fall under two categories-Urban activities and rural activities. We share a healthy relationship with the public by making maximum use of the media. We make extensive use of the print, television with the public by making maximum use of the media. We make extensive use of the print, television and the online media to promote our products. We pursue different methods when it comes to endorsement and follow various styles when it comes to communication i.e. we make use of popular media and also structured ads. Media planning is one of the most important activities at Hansum and we have a special team working on it. Hansum provides maximum support to its channel partners.
Spectacular Product Portfolio:
We are innovate in how we think and work and this has helped us in developing a captivating portfolio of new-generation handsets for today’s quality conscious customers who want nothing but the best in features, style, performance and value
Competitive Pricing:
The products of Hansum are affordable and unmatchable. At the same time we do not compromise on our quality in any way. Hence, at Hansum there is a perfect blend of quality and price Competitiveness.
